Frequently Asked Questions
Everything you need to know about acquiring your next timeless piece.
Are all your watches authentic and certified?
Yes, every timepiece at Second Time Around Watch Company undergoes a rigorous multi-point inspection by our master watchmakers to guarantee 100% authenticity before being listed.
What kind of warranty do you provide?
We provide a comprehensive 12-month mechanical warranty on all pre-owned watches, covering internal movement defects under normal usage conditions.
Do you offer international shipping?
We ship worldwide via insured express couriers. Please note that international customers are responsible for any customs duties or import taxes imposed by their respective countries.
What is your return policy?
We offer a 7-day inspection period. If you are not completely satisfied, you can return the watch in its original, unworn condition for a full refund, minus shipping costs.
How do you determine the condition of a vintage watch?
We use a standardized grading scale ranging from 'Mint' to 'Fair.' Detailed high-resolution photos and condition reports are provided for every individual listing to ensure full transparency.
Can I trade in my current watch for a new purchase?
Absolutely. We offer a competitive trade-in program. Simply fill out our 'Sell or Trade' form with details and photos of your timepiece to receive a preliminary valuation.